If you are having issues with your credit card either at checkout or after your order has been placed, please email us at orders@rizoscurls.com and we will be glad to help. Here are some common tips:
If you are having trouble processing your credit card at checkout please double check your information entered (e.g. billing zip code, credit card numbers, security code). Please then try re-processing your order.
If you are seeing multiple charges from Rizos Curls on your credit card or online banking, please double check whether the charges are in "pending" status. Often times banks may show multiple "pending" charges prior to a transaction being fully completed. Sometimes this is due to the transaction attempts by your credit card, and often times they will not be reflected in your final transaction. For any concerns with your order or to check whether your order went through please email us at orders@rizoscurls.com.
Feel you are experiencing security concerns with your credit card?
We encourage you to immediately contact your bank and/or credit card provider.
Please note Rizos Curls does not store credit card information on our website and payment transactions are processed directly by your choice payment provider. Rizos Curls is on the Shopify secure network, which adheres to the highest standards of server compliance, so you can rest assured when using your credit card onRizosCurls.com.